About us

At Colores Cosmetic Surgery, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule consultations, or engage with our services. Please read this policy carefully. By using our services, you agree to the terms outlined here.

Information We Collect

We collect information that you provide directly to us, as well as data automatically collected when you interact with our website or services.

1. Information You Provide:

• Personal Identifiable Information (PII): Name, email address, phone number, date of birth, mailing address, and other identifying information provided through contact forms, consultation bookings, or surveys.
• Medical Information: Information about your health, medical history, or surgical interests provided during consultations or pre-procedure assessments.
• Payment Information: Credit card details or billing information used for transactions.

2. Automatically Collected Information:

• Device Information: IP address, browser type, operating system, and device type.
• Usage Information: Pages viewed, links clicked, time spent on pages, and other website interaction data.
• Cookies and Tracking Technologies: Small files stored on your device to enhance your browsing experience.

How We Use Your Information

We use the information collected to:

• Provide and improve our services.
• Schedule and manage consultations or procedures.
• Respond to inquiries and provide customer support.
• Process payments and transactions.
• Send updates, confirmations, and marketing communications (with your consent).
• Analyze website usage and enhance user experience.
• Comply with legal obligations and enforce our terms and conditions.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access and Portability: Request a copy of the data we have collected about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your data, subject to legal and contractual obligations.
• Opt-Out: Choose not to receive marketing communications by clicking the «unsubscribe» link in emails or contacting us directly.
• Restrict Processing: Limit how your data is used in certain circumstances.

To exercise these rights, contact us at mysurgery@colorescosmeticsurgery.com.

Comments

When visitors leave comments on the website, we collect the data shown in the comment form, as well as the visitor’s IP address and the browser’s user agent string to help with spam detection.

An anonymous string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is visible to the public in the context of your comment.

How We Share Your Information

We do not sell your information. However, we may share it in the following circumstances:

With Your Consent: When you explicitly agree to share your information for specific purposes.

Service Providers: With third-party vendors who assist in operating our website, managing bookings, processing payments, or providing medical services.

Legal Obligations: To comply with applicable laws, regulations, or legal processes.

Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the successor organization.

Cookies

If you leave a comment on our site, you can choose to save your name, email address, and website in cookies. This is for your convenience, so you don’t have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain personal data and is deleted when you close the browser.

When you log in, we will also install several cookies to save your login information and your screen display preferences. Login cookies last for two days, and screen options cookies last for a year. If you select ‘Remember Me’, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data and simply indicates the ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

The articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that website.

Data Retention

We retain your information only as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy.
• Comply with legal and regulatory obligations.
• Resolve disputes and enforce agreements.

When no longer required, your data will be securely deleted or anonymized.

With whom we share your data

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve successive comments automatically, instead of keeping them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also view and edit that information.

What rights you have over your data

If you have an account or have left comments on this website, you can request to receive an export file of the personal data we have about you, including any data you have provided to us. You can also request that we delete any personal data we have about you. This does not include any data we are obliged to retain for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be reviewed by an automatic spam detection service.

Data Security

We implement industry-standard security measures to protect your information, including encryption, firewalls, and access controls. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before sharing any information.